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Frequently Asked Questions

  • Cart Session – All Questions Answered!

    Q. What is Cart Session? Cart session defines a collection of ‘Add to cart’ events within a specific time frame....
  • How can I find my Average Order Value?

    The average order value is defined as the ratio of total conversion value (Revenue through paid marketing) and the total...
  • Is the reporting similar to Google Analytics?

    The metrics reported and the depth of analysis provided by the platform is similar to Google analytics. The major points...
  • Is there a difference between Visits, Clicks and Sessions?

    Visits, Clicks and Session are all metrics that indicate the traffic being generated through ads, but there are subtle differences...
  • What Are Karma Points?

    As they say.. ‘good karma never goes unrewarded‘. The same is true on OnlineSales.ai as well! It pays to stay on...
  • What do the values in Red/green indicate?

    The percentages in red and green indicate the decrease or increase in a metric in comparison with the preceding time...
  • What is difference between ROAS and ROI?

    ROAS = ROAS or Return on Advertising Spends is the ratio of the revenue generated by paid marketing and the...
  • What is the maximum date range I can see?

    The maximum date range that the platform offers for lookback is 3 months before the current date.
  • Why does my data does not match with Facebook or Google?

    The platform uses a cleaner and a more realistic window of attribution. The reason for the data mismatch with Facebook...

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